Solving Customer Churn with Service Excellence Partners from Ed Powers on Vimeo.
Determine the underlying causes that affect your results.
Close performance gaps that dissatisfy your customers.
Increase attachment at every step in your customer life cycle.
We’ve all experienced walking into a fast food restaurant and being faced with myriad choices. “What can I get you?” the employee behind the counter asks. “Ummmm…” You stare at the menu trying to make sense of an overwhelming number … Continued