Investors have pulled back on early stage Software-as-a-Service (SaaS) investment in 2016, according to the Wall Street Journal. Mutual funds are big players in the IPO market, and downgrading their holdings of Silicon Valley darlings has chilled the VC market. … Continued
Build a better organizational habit this year After annual planning, most organizations lose momentum and progress soon grinds to a halt. What can be done to alter the status quo and ensure this year’s plans actually get carried out? Perhaps … Continued
The SaaS company’s distinctive approach fosters teamwork and high performance Boulder’s SurveyGizmo displays its most important metrics for all to see and uses a collaborative weekly review process to engage all employees in performance improvement. Their methods place them at … Continued
Three changes to your annual customer satisfaction survey can better focus your improvement initiatives Many organizations conduct comprehensive customer satisfaction surveys this time of year in preparation for their annual planning exercises. Surveys aid decision making for process improvement initiatives … Continued
Most entrepreneurs shun formality, but structure at the right time enables faster growth. Zappos is known for its creative workplace Inside most start-ups, free-wheeling innovation and agility abound. The fewer the rules, the better. And why not? Unencumbered by bureaucracy, … Continued
Where do organizational “white space” problems come from? Our DNA. But we can also use our genetic predisposition to solve them. Chances are you’ve experienced it. When you call a company for help, you get the proverbial runaround. After explaining … Continued
Planning is easy. Execution is hard. How can a monthly meeting keep an organization persistently on track to achieve its goals? Nobody likes meetings, including me. People perceive them as time-wasters. Many have gone to “no PowerPoint” talks, got rid … Continued