1. Introduction

1.1 These terms and conditions shall govern your use of our website.

1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

2. Copyright notice

2.1 Copyright (c) 2011 Service Excellence Partners

2.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

3. License to use website

3.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) stream audio and video files from our website;
subject to the other provisions of these terms and conditions.

3.2 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

4. Acceptable use

You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

5. Limited warranties

5.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.

5.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

6. Limitations and exclusions of liability

6.1 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature

6.2 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

6.3 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

6.4 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

7. Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) block computers using your IP address from accessing our website;
(c) contact any or all your internet service providers and request that they block your access to our website;
(d) commence legal action against you, whether for breach of contract or otherwise

8. Revision

We may revise these terms and conditions from time to time.

9. Severability

9.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

9.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

10. Third party rights

10.1 These terms and conditions are for our benefit and your benefit, and these terms and conditions are not intended to benefit or be enforceable by any third party.

10.2 The exercise of the parties’ rights under these terms and conditions is not subject to the consent of any third party.

11. Entire agreement

These terms and conditions shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

12. Law and jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Colorado.

13. Our details

This website is owned and operated by Service Excellence Partners. Our principal place of business is at 5112 Bulrush Court, Fort Collins, Colorado 80525. You can contact us by writing to the business address given above, by using our website contact form, by email to ed@se-partners.com or by telephone on 970-235-0078.